Terms and Conditions

1. Introduction

Pellopay (“Pellopay,” “we,” “us,” or “our”) operates an online payment platform and related services. These Terms and Conditions (“Terms”) govern your access to and use of our website at https://pellopay.co.uk/ and any related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

2. Interpretation and Definitions

1. Interpretation

Words with capitalized initials have defined meanings whether they appear in singular or plural form.

2. Definitions

Affiliate means any entity controlling, controlled by, or under common control with a party.
Country refers to the United Kingdom.
Company refers to Pellopay, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Device means any device capable of accessing the Services.
Service refers to the Pellopay website.
Terms means these Terms and Conditions.
Third-Party Social Media Service means services or content provided by third parties.
You means the individual or legal entity accessing or using the Services.

3. Eligibility and Acceptance

You must be at least 18 years old to use the Services. By accessing or using the Services, you confirm that you meet this requirement and agree to comply with these Terms. Your use of the Services is also subject to our Privacy Policy.

4. Description of Services

Pellopay provides online payment-related services and supporting infrastructure. We are not a bank or deposit-taking institution.

5. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We do not control or assume responsibility for third-party content, policies, or practices. Your use of any third-party services is governed by their own terms and privacy policies.

6. Termination

We may suspend or terminate your access immediately, without prior notice, if you breach these Terms or for any reason at our sole discretion. Upon termination, your right to use the Services will cease.

7. Limitation of Liability

To the maximum extent permitted by law, Pellopay’s total liability shall not exceed the amount you paid through the Services or USD 100 if no payment was made. We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption. Some jurisdictions do not allow certain liability limitations, so these limits may not apply to you.

8. Disclaimer of Warranties

The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted service, error-free operation, or that defects will be corrected.

9. Governing Law

These Terms are governed by the laws of the United Kingdom, excluding conflict-of-law rules.

10. Dispute Resolution

If you have a dispute, you agree to first attempt informal resolution by contacting us. EU consumers benefit from mandatory protections under their local laws.

11. United States Compliance

You represent that you are not located in an embargoed country and are not listed on any U.S. government restricted-party lists.

12. Severability and Waiver

1. Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

2. Waiver

Failure to enforce any right does not constitute a waiver of that right.

13. Translation Interpretation

If these Terms are translated, the English version shall prevail in case of conflict.

14. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated with reasonable notice. Continued use of the Services constitutes acceptance of updated Terms.

15. Contact Information

Pellopay
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: support@pellopay.co.uk